Last Updated: March 25, 2025
At Armni, we are dedicated to delivering your AR/VR glasses efficiently and transparently. This Shipping Policy outlines our shipping process, delivery times, and conditions for returns to ensure a seamless shopping experience.
1. Shipping Information
We offer free shipping on all orders worldwide. Once your order is processed, it will be shipped to your location with tracking information provided via email.
- Handling Time: Orders are prepared and shipped within 1-3 business days.
- Transit Time: Delivery typically takes 5-15 business days, depending on your location.
- Total Delivery Time: From order placement to arrival, expect 6-18 business days.
2. Delivery Times
Our standard shipping timeline is 6-18 business days, including handling and transit. Delays may occur due to customs, holidays, or other factors beyond our control. We appreciate your patience with international shipping and will keep you informed with tracking updates.
3. 15-Day Guarantee
Armni provides a 15-day guarantee on all products. You may return your AR/VR glasses for any reason—whether defective or non-defective—within 15 days of delivery, subject to the conditions outlined below.
4. Conditions for Returns
We accept returns for both defective and non-defective products under the following conditions:
- Returns must be requested within 15 days of delivery.
- Items must be new, unused, in their original packaging, and include all accessories provided at purchase.
- Customers are responsible for return shipping costs; a return label is not provided.
- For detailed instructions, please refer to our Refunds Policy.
5. Contact Us
For questions about our Shipping Policy or to initiate a return, please reach out:
Email: armni.market@armni.org
Address: C. de Tetuán, 26, Centro, 28013 Madrid, Spain
Phone: +34 634 46 13 60